The Impact of Remote Working on the Globalization of Services



In recent decades trade in services has increased at a faster rate than the trade in goods. Historically, services have been hard to export, since having local skilled personnel to troubleshoot was deemed essential to remaining competitive. However, COVID-19 rewrote the rulebook, and companies are increasingly using AI-driven technology to put service providers in touch with end-users across all geographic boundaries and time zones. Whether this will be a lasting game-changer remains to be seen, but signs look promising for remote working to become the new normal.

Read More:


Photo by Charles Deluvio on Unsplash

back ]